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Customer Reviews
When I called to inquire how to proceed with an unsafe condition created by a
When I called to inquire how to proceed with an unsafe condition created by a neighbors dying tree, you met with me and recommended a reasonable path forward. My wife and I can count on prompt and courteous customer service from you and your staff when needed.
PK
Paul K
I feel my experience has been one of knowing when I needed something, it got
I feel my experience has been one of knowing when I needed something, it got taken care of quickly and properly. I have my home, my cars and my business insured through Performance Insurance Group.
KB
Kevin B
Carla and the team here are always so eager to help! The service is always
Carla and the team here are always so eager to help! The service is always impeccable no matter how many times I call with questions requests whatever the case may be.
JA
Jessica A
Always available to take my call. Get me answers to my questions quickly and
Always available to take my call. Get me answers to my questions quickly and accurately.
MU
Mike U
just really appreciate the personal connection , and the time you take to get
just really appreciate the personal connection , and the time you take to get to know your client ,,, im not just treated like a number
KL
Kevin L
Performance Auto Group is professional, prompt, and highly responsive. They
Performance Auto Group is professional, prompt, and highly responsive. They always take the time to coach me through each insurance decision I need to make. I enjoy working with Carla and the entire team.
BH
Brooke H
Every time I call with a question, I get a friendly, helpful voice on the other
Every time I call with a question, I get a friendly, helpful voice on the other end. If the person I speak with isn’t sure about the answer, they find they answer and call me back in a timely fashion. Regardless of who I speak to, I always feel like I’ve just called a good friend for some sound advice. Prior to switching to Performance Insurance Group, I was with another company for over 20 years–in that time, I don’t think I EVER spoke with the agent during that time and often felt like I was making decisions about our coverage without adequate information. From the first time I spoke with Ed, I knew he wouldn’t ever talk down to me but would educate me on the ways of insurance so I could make informed decisions. Thank you for Golden Rule service!
JK
Jayne K
We have saved a great deal of money and have better
We have saved a great deal of money and have better coverage!
GW
Gregory W
We are always treated as if we are number one customers and given the best
We are always treated as if we are number one customers and given the best attention. They go above and beyond in making sure we are taken care of and we have never experienced that before with an insurance company. Plus the rates are very good which is also important!
Anonymous